General conditions of sale

Terms and Conditions of Use

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. We maintain this site as a service to our customers, and by using our site, you agree to comply with and be bound by the following terms of use. Please review the following terms and conditions carefully and check them periodically for any potential changes.

IMPORTANT: You must be 21 years of age or older to purchase from our site.

Acceptance of the agreement

You agree to the terms and conditions described in this Terms of Use Agreement ("Agreement") with respect to our website (the "Site"). This Agreement constitutes the entire and only agreement between you and us and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the Site, the content, products, or services provided by or through the Site, and the subject matter of this Agreement. We may modify this Agreement at any time. The most recent Agreement will be posted on the Site, and you should review this Agreement before using the Site.

ORDERS AND PAYMENTS

  1. Prices are subject to change based on international exchange rates and changes in costs may occur without notice.
  2. Product availability is subject to change without notice.
  3. Cancellations of orders after payment are not accepted.
  4. Once your order is confirmed, you will receive an electronic invoice, which will include your order number, order details, username and password (which you have chosen). Your username and password will allow you to check the status of your order.

CONDITIONS OF PURCHASE

  1. The Site assumes no responsibility for the requirements and regulations of the country of the original purchaser. The purchaser undertakes not to violate the local laws of the Medicines Agency and with the local ministry of health regulation of the country, including when mandatory prescriptions are necessary when importing pharmaceutical products.
  2. You must be 21 years of age or older.
  3. You must NOT be addicted to any medication purchased from the site.
  4. You should be aware of the functions and side effects of all items purchased.
  5. You should be aware of the proper dosages and instructions for each medication purchased.
  6. You must agree that your purchase must be for legal use.
  7. You must know and understand the laws of your country and state regarding the purchase of prescription drugs and agree to hold the owners and operators of this site not responsible for your actions.
  8. You must have a valid prescription for the medications ordered and use them under the supervision of a doctor.

SITE RESPONSIBILITY

  1. Concerned about protecting your privacy, the site treats all information concerning you with the strictest confidentiality.
  2. The site assumes no responsibility for the use of the products it provides. The material contained on this website (and on sites linked to this site) is for informational purposes only and is not intended to promote or support the use of anabolic/androgenic steroids or other medications.
  3. The site does not advocate encouraging, possessing, or attempting to obtain anabolic steroids or other controlled substances and cannot be held responsible for the actions of viewers and customers.
  4. The descriptions and opinions offered on this site are not medical suggestions or advice, but are generally based on speculative and subjective values. Every user should always consult a licensed physician before taking these medications. Every user should know and understand that improper and uncontrolled use can cause harmful and permanent side effects. We strongly disapprove of administering pharmaceutical products to minors.
  5. The site assumes no responsibility for the goods sent, which travel at the recipient's risk. (We do, however, offer shipping insurance.)
  6. The site declines all responsibility in the event of customs seizure, all products are shipped in full at the buyer's risk. (We do, however, offer shipping insurance)
  7. The site assumes no responsibility for lost orders due to non-delivery. (We do, however, offer shipping insurance.)

PRODUCTS

All products have printed expiration dates. If you receive products with an expired date, do not use them and contact us immediately. Unless otherwise stated, we do not offer exchanges, returns, or warranties, express or implied, of any kind with respect to the products sold.

DELIVERY OF PRODUCTS

  1. The site delivers the ordered goods to the address indicated when placing your order, in the “delivery address” tab.
  2. The customer is solely responsible for any input errors and/or incomplete delivery addresses. The customer will be responsible for any return shipping costs.
  3. The products are prepared and packaged by the site in their original packaging or in closed packaging appropriate to the contents. The site has the possibility of changing the original packaging without modifying the products that compose it without notifying the customer in advance.
  4. The site normally delivers your goods within 3 to 9 working days, but a delay in delivery may occasionally be experienced. This delay is beyond our control. Any dates we give you for delivery are approximate only and we will not be held liable for any losses, costs, damages, expenses, or expenses resulting from any delay in the delivery of the goods.
  5. Once shipped, you become the owner of the goods you ordered. Once the goods have been shipped, we are no longer responsible for any loss, damage, or seizure of the goods. Ordered goods are not returnable.
  6. All products are shipped in full at the buyer's risk.
  7. The site will not take any action with transport companies for tracking or locating packages.
  8. It is very important to check your order before opening the transparent vacuum-sealed plastic. No claims will be accepted if the vacuum-sealed plastic is opened. In the case of an incomplete order, you must take a photo of the unopened vacuum-sealed order and email them to us as soon as possible.

SPECIFIC APPLICATION CONDITIONS GUARANTEED DELIVERY :

  1. – To benefit from guaranteed delivery, you must have selected one of our guaranteed delivery options.
  2. – In order for your order to benefit from these delivery guarantees, your payment must have been successfully validated.
  3. – The delivery address used for guaranteed delivery must be complete, detailed and perfectly accurate.
  4. – The first and last name used for guaranteed delivery must be completely accurate and complete. In addition, the first and last name used for guaranteed delivery must be the same as the name registered and the owner of the mailbox.
  5. – Our guaranteed delivery options are only available for items that offer a message about these services on their detail page or during the order process. If the item detail page or the order process does not include this message, the item does not benefit from these guaranteed delivery options.
  6. As part of our guaranteed delivery, our site may decide to interrupt shipments at any time if we believe your package is exposed to a problem that could compromise its delivery (customs blockage, carrier strike that could cause significant delays but also loss of packages, etc.). This interruption period does not exceed 15 days.
  7. – For guaranteed deliveries, a signature is always required upon delivery. If at least one delivery attempt is made and you are absent, our delivery guarantee will be fulfilled and you will not be entitled to a refund for your order.
  8. – If your package is delivered, even if you do not sign the delivery slip, our delivery guarantee will be fulfilled and you will not be entitled to a refund for your order.
  9. – If your package is delivered and someone other than the person listed on the package collects your package (neighbor, family or other), our delivery guarantee will be fulfilled and you will not be entitled to a refund for your order.
  10. – Guaranteed delivery does not apply if you have a damaged, partially destroyed or non-existent mailbox.
  11. – Guaranteed delivery does not apply if you have a mailbox shared by several households.
  12. – Only online tracking on the website of the official carrier used is valid.
  13. – Your address must not be registered in the customs database as a blacklisted address (at least one package blocked by customs in the 5 years preceding the order). In this case, please send us a new address and a new name without any previous history before confirming your order. If your address is blacklisted, you will not be entitled to a refund for your order. The order will not be refunded and the delivery guarantee will not apply in the event of force majeure caused by circumstances beyond the control of 2getmass.to.
  14. – 2getmass.to reserves the right to modify or discontinue guaranteed delivery options at its discretion.

IMPORTANT: THE ONLY COMPENSATION POSSIBLE UNDER THIS GUARANTEE IS THE REFUND OF YOUR ORDER THROUGH THE RETURN OF ALL ITEMS IN YOUR ORDER ELIGIBLE FOR THIS DELIVERY GUARANTEE. THE CUSTOMER IS RESPONSIBLE FOR THE COSTS OF RETURNING YOUR ORDER. THE MAXIMUM AMOUNT ELIGIBLE FOR THIS GUARANTEE IS 700 EUROS.

PAYMENT

  1. Payment is made by bank transfer, Western Union (at an ATM or by credit card), and by credit card. Orders can only be processed after full payment has been received.
  2. The currency used for the transaction is the Euro. The amount debited from the bank card account used will depend on the Euro exchange rate on the day of the debit and any exchange fees charged by the card-issuing bank.
  3. To be registered, the order must be paid in full. Orders not paid in full cannot be delivered and will not be refunded.
  4. When processing your payment transactions, the site adapts the most demanding security standards on the market such as SSL 3.0 encryption techniques.
  5. Information is protected using SSL protocol with an encryption key length of 168 bits (the highest level currently available on the market).
  6. All payment data is anonymous and is immediately deleted after your payment.
  7. All payment costs, regardless of the medium used, are the responsibility of the customer.

EXCEPTIONAL CONDITIONS

  1. The site declines all responsibility in the event of customs seizure.
  2. If the goods are seized by customs, the customer has 9 days following the seizure to inform us.
  3. The site takes no responsibility for loss or destruction of your package by customs.
  4. The customer acknowledges that they order these products under their full and entire responsibility.
  5. Under no circumstances will the site be held responsible for any legal consequences that may arise following an order on the site.
  6. In the event of a customs seizure, you must return to us within 15 days of the seizure, the official proof of seizure of your package by customs (letter sent by the customs administration).
  7. No return of goods will be accepted without original and official proof of seizure and/or destruction of the package by customs (The document must be returned by email to our Customer Service accompanied by its envelope). This condition is not deviable under any circumstances.
  8. The site will not take any action with customs and/or transport companies for the search, tracking, status or location of packages.

LOYALTY CONDITIONS

  1. The site reserves the right to remove all loyalty benefits from a customer at any time without notice.
  2. Each loyalty step is validated at the discretion of the site manager.

Miscellaneous information

Customs services cannot intervene when ordering or purchasing a product "online" from a website. This intervention may, however, be carried out at the time of actual delivery of the product.

Community regulations provide for the possibility for customs officers to detain suspect goods for a maximum period of 10 working days, provided that the recipient has previously filed a request for intervention with customs. If, at the end of the ten-day period, customs officers have not provided proof of the non-conformity of the seized package, the detention is lifted and the goods returned to their owner.