
Payment by WU
WU is a reliable payment solution for any transaction. We chose WU because payments are fast and confidential. You can visit one of the many WU points of sale.
HOW DO I PAY FOR MY ORDER WITH WU?
After placing your order, we give you a beneficiary to pay for your order.
Please use the payment information available on the order confirmation page.
If you wish to access this payment information again after submitting your order, please visit MY ACCOUNT and click on "Checkout". Please submit your order again and you will again have access to the last valid payment information.
- You can pay on the WU website or directly at a WU branch.
- Only available for orders over β¬140 ($150).
- Beneficiary valid for a period of 4 days from the order on the site.
- Single-use beneficiary: do not reuse the same beneficiary after having already paid for an order with it.
- If you are paying with β¬ (Euro), please request that the recipient also receive β¬.
- If you pay with $ (Dollar), please request that the recipient also receive β¬ $.
- If you are paying in a currency other than $ or β¬, please request that the recipient receive it in $.
1.a β Go to a WU agency to pay
You can visit the WU official website, then on "Β Points of sale" .
Then go to the WU branch of your choice with your ID and the beneficiary's information for the money transfer, then fill out the "To send money" form.
Complete the sending form and then hand it in to the counter, along with the amount to be sent. and money transfer fees at your expense.
Please note that transaction fees are your responsibility. For example, if you have a purchase order for β¬250, we must receive exactly this amount, otherwise we will not accept the transaction.
Under no circumstances should you specify that this is a commercial transaction.
IMPORTANT: In "reason for payment", you ABSOLUTELY must choose "Humanitarian aid" Or "Gift" (or similar).
Please NEVER choose "help a loved one" (or anything related to loved ones), or your payment may be canceled.
1.b β Another alternative: go to the WU website to pay
You can visit the WU official website, then click βSend Moneyβ.
Please note that money transfer fees are your responsibility..
For example, if you have a purchase order for β¬250. We must receive exactly this amount, otherwise, we will not accept the transaction.
Under no circumstances should you specify that this is a commercial transaction.
IMPORTANT: In "reason for payment", you ABSOLUTELY must choose "Humanitarian aid" Or "Gift" (or similar).
Please NEVER choose "help a loved one" (or anything related to loved ones), or your payment may be canceled.
2 β Send us the WU payment confirmation
In order for us to collect your payment and validate your order, you must send us the MTCN code that was given to you. This step is important and mandatory.
To ensure your payment is processed quickly and your order is dispatched on time, please provide us with the correct transaction information. Any errors will result in processing delays.
3 β Validation and dispatch of your order
Once payment is received, we will ship your order within 72 hours and provide you with the codes to track the shipment of your goods.
If you have any questions, please do not hesitate to contact our customer service who will be happy to answer all your requests within 24 hours.
